Correlation's main goal is to train participants in the use and implementation of the Social Intervention Tool within their own organisation. The training will focus on different aspects of the use of online strategies, including:
- practical use of the SIT (software)
- online communication methods and conversation techniques
- guidelines for successful implementation (quality framework, code of conduct, etc)
The first part of the training will be mainly practice oriented. We will learn how to use the tool and how to conduct online conversations by means of exercises and role-plays. On the second day we will focus on how to ensure quality of the provided online services and look into what is needed for successful implementation of online strategies in your organisation.
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